Job Description
We are looking for a skilled Credit Operations Officer to handle critical tasks within our microfinance’s operational processes to ensure excellent business performance by:

Duties and Responsibilities
1. Generating sales leads and growing a quality loan portfolio
2. Supporting business development officers in driving sales and achieve targets.
3. Developing strategies to improve overall business performance by coordinating activities within branches, ensuring productivity and portfolio quality at all times
4. Working closely with the management team to set goals, plan and execute business strategies.
5. Identifying operational bottlenecks and inefficiencies and implementing necessary changes
6. Conduct training needs assessment for staff and clients


Qualifications and Experience
Requirements and Skills:
1. Proven 3 years microfinance business development working experience as an Operations Officer.
2. Solid understanding of salary based and business lending products and practices.
3. Excellent communication and interpersonal skills.
4. Ability to work in a goal-oriented environment with a keen eye on performance.
5. Ability to travel a lot to monitor and enhance performance and recover debts.
6. Bachelor’s degree, or a related pro-development finance field qualification